Need to return something? Not a problem. Ordering for the Holidays? Not a problem. Starting October 25th 2011, Our 30 day EXCHANGE & STORE CREDIT Return policy has been extended until January 31st 2012. This means you will have until the extended time frame to return an item for an exchange or store credit only. All we ask is for the item(s) to be returned in new condition as originally received and that our return guidelines below are followed
.As you may expect, we ask that you return your purchase in unused condition, with its original packaging, storage boxes, containers, manuals, accessories and hand tags etc.. intact. Any item that has been used for "a ride, worn once" will be considered used and will not be accepted for a return or exchange. Please take a look below for specific instructions regarding your merchandise.
This is the return policy It states "INTACT" which is their way of dealing with a bag of parts opened.
Now consider if you had ordered teh right part and recieved and opened bag of parts how would you feel about Leatherup then? Even if you received all the parts you would then be wary about Leatherup. And lastly consider if you recieved it with missing parts and the anger you have had with them to get parts.
They are doing the conscious thing for business. It is always hard to lose money on a mistake as I have made similar ons myself. You stated you take responsibility for your mistake well this is it by not getting upset with them for not taking it back.
Just a thought........................J
Anyway, no drug, not even alcohol causes the fundamental ills of society. If we're looking for the source of our troubles, we shouldn't test people for drugs, we should test them for stupidity, ignorance, greed and love of power. - P.J. O'Rourke