I have read several horror stories about dealerships across the country. I purchased my 07 VTX new last May. I just had my 8000 mile valve adjustment done. I guess I'm lucky to have a dealer who takes care of his customers. I told him I just wanted the valve adjustment, I do the oil changes and plugs myself. I was nervous about the valves and I felt because it is still under warranty I would let the dealer do it. He has treated me fine every time I have been in there. The charge for the valve adjustment came to $89.00 and some change. Just thought I give some credit where some is due. Any others had good success with there dealers?