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Discussion Starter · #1 ·
I posted a problem about three weeks ago where my helmet was locked in my Kewl Metal Billet helmet lock on my grip and I couldn't get the lock to open with the key. I had to cut the D-ring with a hack saw to release my helmet.

Anyway, I contacted Kewl Metal, getting their phone number on the internet and called them. I was told to return the set (I bought the pair of locks) and they would send me a new set.

I received my new lock sets yesterday and was not charged anything. I originally bought the pair of locks on Ebay from a seller (they were brand new) and Kewl Metal still replaced them without making me contact the seller.

Just wanted to give them kudos and let people know that they were a good company to deal with.

Gary
 

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Good stuff

It's always good to hear things like that about vendors. Good customer service goes a long ways these days with internet forums like this one.

I installed my KM lock last night. Very pleased with it.
 
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