[hackenfort]

Today IWAY 500C number two arrived.

Just finished trying it out, the screen sometime freezes and the Left audio channel is not working, and I did get a new unit with the 1.5 version of their software.

So on Monday I'll call Lawrance for several hours until I can get thru, then after being on hold for 20 or so minutes, I'll get a RA number and send this one back at the cost of $31 out of my pocket again. With any luck I can convice them to test the replacement unit before they ship it out!

I'm sure hoping someone is having better luck than I am with them

Kevin

 

[x-beast]

Wow. I got mine in the first week or so of January and I haven't had a lick of trouble with it. I use the darn thing every day too - either in my truck or on the bike. I just finished putting a Radio Shack inline noise filter in and wiring it directly to the battery so I can use it when the key is off. I have another friend with one and his works well too. I am sure Lowrance will make good on it. It's just a PITA waiting for it I am sure! I feel for ya bro!

 

[hackenfort]

I hope the third time is a charm!!!!!!!!!!!!!!!

Just got off 20 minutes of Lowrance hold. Looks like number three will be heading my way soon.

Once I get a working unit, I think I'll buy the extended warranty. I normally don't go for the warranty's but I think I may need it.

Thanks & Have a great day!

Kevin

 

[x-beast]

This is almost getting comical. Keep the faith dude. If the 3rd one tanks .... then it ain't meant to be ...

 

[Guest]

I HAVE HAD MINE FOR OVER 1 YEAR NO PROBLEMS / WORKS GREAT
SOUND GREAT / I HAVE 7 G OF MUSIC AND IT PLAYS AND CHANGES FINE, GPS WORKS NICE, HELPS ME FIND GAS AND FOOD WERE EVER I GO I LOVE IT ON TRIPS WERE I DONT KNOW THE TOWN /

 

[hackenfort]

Wed 5/3 number 3 arrived, seemed to be working, but a couple of concerns.

Maps and position were off - I'd be several hundred yards past a street, and the IWAY would show it coming up on the map. When I checked GPS Status, it appeared to have either 4 or 5 sat, and claimed to be accurate to 40~200 ft.

Then the screen started becoming un-responsive, at first I thought it was freezing or locking up, but it's just the touch points miss-aligned. I tried re- calibrating, and a hard reset with no luck, and then the audio died again.

Called Lawrance and was speaking to a great tech within a couple of minutes, number 4 is on the way! The tech I spoke said she's would be sending a new unit, not a re-furbished one, and even offered to ship it overnight, which I told her wasn't necessary.

I must say for the few minutes I was able to use the IWAY 500C, I liked it. It sounded great and the big display was awesome on the bike. I don't know if I would want to go back to small screen ones again.

Kevin

 

[wildabouthorses]

Glad to hear they are finally sending you a new one! Keeping my fingers crossed its a good unit too. Still no problem with ours yet!